Politique de remboursement

All sales are final. Each painting is an original, one-of-a-kind work, sold as-is and as pictured — I do not offer refunds or exchanges for change of mind, colour perception, or sizing once a piece has left the studio.

Exception: if your painting arrives damaged in transit, contact me within 48 hours of delivery with photos of the damage and packaging. I will work with you on a repair, replacement (if part of an ongoing series), or refund on a case-by-case basis. Claims made after 48 hours cannot be honoured.

Custom or commissioned work follows the same final-sale terms once the piece is complete and approved.

Questions before you buy are always welcome — email me at ellajangl@gmail.com and I'm happy to send additional photos, video, or measurements.